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IT self service portal - Help desk & Service desk - ManageEngine
WebThe IT service desk is the operating arm of an organization’s IT department, designed to keep operations running smoothly. IT service desks handle everything from individual technical problems to sweeping system outages, providing a single point of contact (SPOC) for IT users to seamlessly and easily interact with the organization’s IT branch. WebServiceDesk Plus is a flagship IT service management (ITSM) software with integrated IT asset management, CMDB, problem management, and change and release management, along with robust service desk … train fares to newcastle upon tyne
Service desk reports: Helpdesk dashboard examples & templates
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